Mont Alpi Lifetime Warranty

and product care guide

The Mont Alpi is a barbecue that is designed to give many years of enjoyment, however, if you do not look after the barbecue you MAY HAVE TO REPLACE SOME PARTS. The good news is that you can avoid this costly experience by following a few simple steps:

1)

Clean the exterior of the barbecue on a regular basis with an oil based lubricant. Apply generously on the roasting hood, the cart and the cabinet to keep the barbecue fresh looking. This also prevents moisture from eroding the metal. Spray all wheel nuts, door hinges etc. Use an oil-based lubricant for this job.
2)

For the interior of the barbecue clean it with cooking oil, especially after you have washed the grease tray etc. Use a basting brush to wipe cooking oil on all of the inner workings of the barbecue, the burners, the flavour peaks/heat distributors and the cooking grids.
3)

After you have finished cooking on the barbecue close the roasting hood and leave the burners running for 5 minutes, this will burn off the leftover food on the cooking surface. Open the roasting hood and scrub vigorously with a grill brush. This will push all of the dirt into the grease tray, when cool, remove the grease tray and wipe off excess grease with a paper towel, never let grease build in the tray. Wipe the cooking grids with cooking oil and you are ready to go again – we call this the “every use” clean. It is important to complete the every use clean every time you use the barbecue.

The more vigorous clean as per points 1 & 2 should be followed once a month or every 5-15 uses.

4)

Remember to always use a barbecue cover. If you do have the option to put the barbecue in a dry storage facility this is always recommended, it will extend the lifetime of the grill enormously.
5)

The burners on every Mont Alpi are stainless steel, this makes them extremely strong. After use they will change to a “blue orange” colour. This is not rust. To keep your burners at optimum cooking level wrap them in foil when you are not using the barbecue (Winter), this will keep cobwebs and foreign objects from ruining the burners.
6)

If you are not able to store your barbecue in a cool dry place it is important to give it a clean on a regular basis (even if you have not used it). This applies mainly when storing the barbecue outside or in a damp shed over the rainy periods. Although the barbecue has not been used it can still get damp and mildew / rust may begin to appear. Wait for a fine dry day and give the barbecue a thorough clean (as per points 1 & 2). Condensation can also build up on the inside of the barbecue cover so this must be wiped down at regular intervals.

PDF Downloads

Product Cleaning

Warranty Guide

Other important notes

The Mont Alpi is not guaranteed for Commercial use.
The product is not guaranteed against owner misuse & harmful fat fires.
The guarantee is not valid if the product has been modified in any way.
The product is only guaranteed if the owner has taken the correct diligence. Points 1 to 6 must be followed at all times.
The receipt for the purchase will be required together with the serial number and model number when making a claim.
Mont Alpi reserves the right to inspect the product in the event of a claim.
Mont Alpi will not cover any labor costs, transportation costs or export duties.
Mont Alpi will not be responsible for damages due to bad weather, hail, poor handling, bad cleaners and chemicals, UV exposure is not covered.

AVOID FLARE-UPS!

Flare-ups can be dangerous, clean the grease tray regularly to avoid a large-scale fire. In the event of a grease fire turn off the control knobs and close the roasting hood. A grease fire will ruin a barbecue and cause serious harm to the user and potentially the patio & home. Clean the grease tray as often as possible. Place foil or sand in the fat tray before use to reduce cleaning times.

Guarantee vs warranty:

Guarantee - Mont Alpi guarantees free parts for the failure of a product.

Limited lifetime warranty - Mont Alpi promises to warranty / have parts at a reduced price for the lifetime of the original owner (proof of purchase required).

Warranty information

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